Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MPMs P., Wilkes-Barre, Pennsylvania
“Your staff made it easy for us to switch from Nationwide to Erie. I never felt rushed and all my questions were carefully explained. Rates were so much better as well!”
- KWKiley W., Wilkes-Barre, Pennsylvania
“We were looking to get life insurance for our daughter. Jerry Usher helped us decide what kind of policy would be best and kept us up to date every step of the way. Jerry was quick to return phone calls and emails answering any questions we had. He even made us aware he would be out of town for a few days and who to contact if needed while he was away.”
Ja'Niika A., Wilkes-Barre, Pennsylvania“They are very polite. I also love that I get emails about my auto insurance especially when you find me better deals with different insurance companies! great crew!”
c.a j., Wilkes-Barre, Pennsylvania“J.W. Hoban has been there for us, We have been with them for a long time. They make it work for us, The decision when it comes to our business needs is easy J.W. Hoban”
TUXEDO J., Wilkes-Barre, Pennsylvania“Great service”
- CMChris M., Wilkes-Barre, Pennsylvania
“Jerry was great to work with! Thanks again!”
Fred F., Wilkes-Barre, Pennsylvania“Wonderrful service! People working at this company are professional and polite.”
Stephen T., Wilkes-Barre, Pennsylvania“Detailed insurance agents and they work with your budget. 5 stars Price is right and service level if fantastic.”
Brad, Wilkes-Barre, Pennsylvania“Great place, always friendly.”
Ann A., Wilkes-Barre, Pennsylvania“My husband and I have been Hoban Associates customers for many years and we have always, always received excellent service. Andy and his staff are very knowledgeable about the products they carry. They answered all our questions in great detail so we were always able to make informed decisions that worked best for our needs and our budget. We are confident in their knowledge and grateful for their ability to help us stay in good standing with all our insurance needs.”
- ADAlison D., Wilkes-Barre, Pennsylvania
“Donna is wonderful and worked with my boyfriend & I and got us both rental and car insurance for both vehicles!”
- LILafe I., Wilkes-Barre, Pennsylvania
“J. W. Hoban is our go to for all things insurance. Business, Workman’s Comp, Personal auto, all of it goes through J. W. Hoban Everyone we have worked with is great but Jerry Usher is our contact and he goes out of his way to contact us and keep us informed on all our policies.”
- GGGabriel G., Wilkes-Barre, Pennsylvania
“Jerry is great! Very professional & articulate!”
- DKDiane K., Wilkes-Barre, Pennsylvania
- MTMariela T., Wilkes-Barre, Pennsylvania
“Very helpful and friendly staff.”