Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EVEllen V., Wilkes-Barre, Pennsylvania
“I love this place they were opened on a holiday! Clean office A+ customer service .We recommend everyone to go here they are honest . I had previously gone to a small insurance company on main street in Plymouth come to find out I was being way over charged. This place is a great buissness and they offer great options .😁Big Plus their honest nice people hard to find in this type of buissness😀”
- LLloyd, Wilkes-Barre, Pennsylvania
“JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”
- ASAngela S., Wilkes-Barre, Pennsylvania
“Ms donna is very nice and accomodating.
Got a good insurance deal here with renters.” - MPMs P., Wilkes-Barre, Pennsylvania
“Your staff made it easy for us to switch from Nationwide to Erie. I never felt rushed and all my questions were carefully explained. Rates were so much better as well!”
- KWKiley W., Wilkes-Barre, Pennsylvania
“We were looking to get life insurance for our daughter. Jerry Usher helped us decide what kind of policy would be best and kept us up to date every step of the way. Jerry was quick to return phone calls and emails answering any questions we had. He even made us aware he would be out of town for a few days and who to contact if needed while he was away.”
Ja'Niika A., Wilkes-Barre, Pennsylvania“They are very polite. I also love that I get emails about my auto insurance especially when you find me better deals with different insurance companies! great crew!”
c.a j., Wilkes-Barre, Pennsylvania“J.W. Hoban has been there for us, We have been with them for a long time. They make it work for us, The decision when it comes to our business needs is easy J.W. Hoban”
TUXEDO J., Wilkes-Barre, Pennsylvania“Great service”
Fred F., Wilkes-Barre, Pennsylvania“Wonderrful service! People working at this company are professional and polite.”
- CMChris M., Wilkes-Barre, Pennsylvania
“Jerry was great to work with! Thanks again!”
Stephen T., Wilkes-Barre, Pennsylvania“Detailed insurance agents and they work with your budget. 5 stars Price is right and service level if fantastic.”
Brad, Wilkes-Barre, Pennsylvania“Great place, always friendly.”
- DKDiane K., Wilkes-Barre, Pennsylvania
- ADAlison D., Wilkes-Barre, Pennsylvania
“Donna is wonderful and worked with my boyfriend & I and got us both rental and car insurance for both vehicles!”
- LILafe I., Wilkes-Barre, Pennsylvania
“J. W. Hoban is our go to for all things insurance. Business, Workman’s Comp, Personal auto, all of it goes through J. W. Hoban Everyone we have worked with is great but Jerry Usher is our contact and he goes out of his way to contact us and keep us informed on all our policies.”