Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
What I really like most about J W Hoban & Associates is that they will sit down...Emily M., Wilkes-Barre, Pennsylvania“What I really like most about J W Hoban & Associates is that they will sit down with me when my policy is up and compare different plans, rates, and coverage options. After taking all of my insurance needs into consideration, they find and get me the best deal. It’s nice to have an insurance company who really gives their clients great customer service like that, instead of just having to find the best rate yourself.”
We've been using J W Hoban & Associates for a couple years now for home and...Karen H., Wilkes-Barre, Pennsylvania“We’ve been using J W Hoban & Associates for a couple years now for home and auto insurance. We had been using another company and went to J W Hoban to get a quote and we were so impressed with what they gave us, it was a no brainer to make the switch.”
Jerry was super helpful and explained everything in terms I could...Nikki A., Wilkes-Barre, Pennsylvania“Jerry was super helpful and explained everything in terms I could understand.
Would definitely recommend him to anyone looking for insurance.”- MWVery satisfied with the service and policies.Mike W., Wilkes-Barre, Pennsylvania
- LSGreat customer service!! The staff is very knowledgeable and responds back to...Loralee S., Wilkes-Barre, Pennsylvania
“Great customer service!! The staff is very knowledgeable and responds back to inquires promptly. When I decided to change some policies, the staff was informative and provided several different options until I found one that fit my needs. I would highly recommend JW Hoban & Associates!!”
- JCProfessional Caring wonderful company and staffJacqueline c., Wilkes-Barre, Pennsylvania
JW Hoban Associates is more than accommodating and understanding ...Anonymous, Wilkes-Barre, Pennsylvania“JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in Aug 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”
He did all he could to make the process as seamless as possible.Anonymous, Pennsylvania“Jerry found me some good insurance rates. He graciously worked with me through my very busy schedule and my need to be reminded to send him information. He did all he could to make the process as seamless as possible.”
Five stars!Anonymous, Scranton, PA
Five stars!Anonymous, Wilkes-Barre, PA
Adam S., Wilkes-Barre, Pennsylvania“My agent, Jerry Usher, is always available to answer my questions via phone call or email, and goes out of his way to deliver the best service possible!”
- KLkar l., Wilkes-Barre, Pennsylvania
“Jerry was so easy to work with. He explains everything so that I could understand it. He is very precise & has a head for numbers. He calls you back as promised and I feel very comfortable in calling him with any questions. I now realize that it is necessary to have someone help you with insurance. It is not as easy as I thought.”
- PBPeter B., Wilkes-Barre, Pennsylvania
“Thanks for the quick and reliable service I have received over many customer years for both home and auto insurance whether it is providing a quote or explaining policy details. I highly recommend JW Hoban and Associates.”
Ross W., Wilkes-Barre, Pennsylvania- RSrose s., Wilkes-Barre, Pennsylvania
“Jerry made it easy for me doing all of the research and letting me know what my options are and what would probably work best for me; his response time back was very prompt. He is always friendly and courteous but most of all extremely helpful and knowledgeable. Highly recommend Jerry !”