Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • EV
    ...A+ customer service .Read Full Review

    “I love this place they were opened on a holiday! Clean office A+ customer service .We recommend everyone to go here they are honest . I had previously gone to a small insurance company on main street in Plymouth come to find out I was being way over charged. This place is a great buissness and they offer great options .😁Big Plus their honest nice people hard to find in this type of buissness😀”

  • Cathy Capristo Scocozzo
    Five stars!
  • Pam Harrison
    ...I am very happy with their service.Read Full Review

    “I have used J W Hoban for insurance for about 6 years now and I am very happy with their service. I used to use a different insurance company and I didn’t think they were very good at all. I was very irritated with their customer service and I decided to take my services elsewhere. It was great finding a company and an agent that genuinely listened to me as a customer and helped me find the best prices, plans and coverage.”

  • Emily McDonald
    ...they find and get me the best deal.Read Full Review

    “What I really like most about J W Hoban & Associates is that they will sit down with me when my policy is up and compare different plans, rates, and coverage options. After taking all of my insurance needs into consideration, they find and get me the best deal. It’s nice to have an insurance company who really gives their clients great customer service like that, instead of just having to find the best rate yourself.”

  • Karen Hopkins
    ...it was a no brainer to make the switch.Read Full Review

    “We’ve been using J W Hoban & Associates for a couple years now for home and auto insurance. We had been using another company and went to J W Hoban to get a quote and we were so impressed with what they gave us, it was a no brainer to make the switch.”

  • LG
    I would recommend them to friends , family, and colleagues.Read Full Review

    “JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”

  •  Lloyd G.
    JW Hoban Associates is more than accommodating and understanding ...Read Full Review

    “JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in Aug 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”

  • LG
    I would recommend them to friends , family, and colleagues.Read Full Review

    “JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in Aug 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”

  • Denise Brathwaite
    He did all he could to make the process as seamless as possible.Read Full Review

    “Jerry found me some good insurance rates. He graciously worked with me through my very busy schedule and my need to be reminded to send him information. He did all he could to make the process as seamless as possible.”

  • Matthew Lyons
    Five stars!
  • TT
    ...a very friendly and helpful staff that is easily accessible.Read Full Review

    “My family and I have been customers of Hoban Insurance for over 20 yrs. We like that we can pick up the phone and a local person, who knows us and our town, promptly answers the phone. There are no prompts, no transfers, no out of area customer service, just a very friendly and helpful staff that is easily accessible.

    My questions, no matter how unusual or numerous, are always answered fully and quickly.

    We never felt pressured to purchase products or options.

    They listen to our concerns and what is important to us in insurance coverage, and they work with us to obtain the coverage – house, auto and business- which gives us great peace of mind, as well as is within our budget.

    We received the same high level of customer service when claims are made. Over the years, we have had a house fire, flooding of a business and a fender bender, and through out it all, we were treated with care and concern for our well being, and had our material goods fully repaired or replaced to our satisfaction. When processing our claims, no games or delays occurred. Our claims were processed promptly and as promised per our coverage.

    My family and I highly recommend J W Hoban services. (And no, we are not related to anyone at the business, just a local family . :-)”

  • RS
    ...his response time back was very prompt.Read Full Review

    “Jerry made it easy for me doing all of the research and letting me know what my options are and what would probably work best for me; his response time back was very prompt. He is always friendly and courteous but most of all extremely helpful and knowledgeable. Highly recommend Jerry!”

  • LS
    Great customer service!!Read Full Review

    “Great customer service!! The staff is very knowledgeable and responds back to inquires promptly. When I decided to change some policies, the staff was informative and provided several different options until I found one that fit my needs. I would highly recommend JW Hoban & Associates!!”

  • DT
    ...I have been impressed with their level of responsiveness...Read Full Review

    “Since starting with JW Hoban & Associates, I have been impressed with their level of responsiveness in regards to any questions or concerns that I ask them.”

  • NA
    Jerry was super helpful and explained everything in terms I could understand.Read Full Review

    “Jerry was super helpful and explained everything in terms I could understand.

    Would definitely recommend him to anyone looking for insurance.”