Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MP
    Your staff made it easy for us to switch from Nationwide to Erie.

    “Your staff made it easy for us to switch from Nationwide to Erie. I never felt rushed and all my questions were carefully explained. Rates were so much better as well!”

  • LG
    I would recommend them to friends , family, and colleagues.

    “JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”

  • EV
    ...A+ customer service .

    “I love this place they were opened on a holiday! Clean office A+ customer service .We recommend everyone to go here they are honest . I had previously gone to a small insurance company on main street in Plymouth come to find out I was being way over charged. This place is a great buissness and they offer great options .😁Big Plus their honest nice people hard to find in this type of buissness😀”

  •  Lloyd G.
    JW Hoban Associates is more than accommodating and understanding ...

    “JW Hoban Associates is more than accommodating and understanding to your specific situation. They helped me greatly with an accident I had in Aug 2017 and I am truly grateful to them. The accident was a Total Loss and they handled everything from start to finish with extreme professionalism. I would recommend them to friends , family, and colleagues.”

  • Denise Brathwaite
    He did all he could to make the process as seamless as possible.

    “Jerry found me some good insurance rates. He graciously worked with me through my very busy schedule and my need to be reminded to send him information. He did all he could to make the process as seamless as possible.”

  • Matthew Lyons
    Five stars!
  • Cathy Capristo Scocozzo
    Five stars!
  • Pam Harrison
    ...I am very happy with their service.

    “I have used J W Hoban for insurance for about 6 years now and I am very happy with their service. I used to use a different insurance company and I didn’t think they were very good at all. I was very irritated with their customer service and I decided to take my services elsewhere. It was great finding a company and an agent that genuinely listened to me as a customer and helped me find the best prices, plans and coverage.”

  • Emily McDonald
    ...they find and get me the best deal.

    “What I really like most about J W Hoban & Associates is that they will sit down with me when my policy is up and compare different plans, rates, and coverage options. After taking all of my insurance needs into consideration, they find and get me the best deal. It’s nice to have an insurance company who really gives their clients great customer service like that, instead of just having to find the best rate yourself.”

  • Karen Hopkins
    ...it was a no brainer to make the switch.

    “We’ve been using J W Hoban & Associates for a couple years now for home and auto insurance. We had been using another company and went to J W Hoban to get a quote and we were so impressed with what they gave us, it was a no brainer to make the switch.”