Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
“We were looking to get life insurance for our daughter. Jerry Usher helped us decide what kind of policy would be best and kept us up to date every step of the way. Jerry was quick to return phone calls and emails answering any questions we had. He even made us aware he would be out of town for a few days and who to contact if needed while he was away.”
“I love this place they were opened on a holiday! Clean office A+ customer service .We recommend everyone to go here they are honest . I had previously gone to a small insurance company on main street in Plymouth come to find out I was being way over charged. This place is a great buissness and they offer great options .😁Big Plus their honest nice people hard to find in this type of buissness😀”
“My family and I have been customers of Hoban Insurance for over 20 yrs. We like that we can pick up the phone and a local person, who knows us and our town, promptly answers the phone. There are no prompts, no transfers, no out of area customer service, just a very friendly and helpful staff that is easily accessible.
My questions, no matter how unusual or numerous, are always answered fully and quickly.
We never felt pressured to purchase products or options.
They listen to our concerns and what is important to us in insurance coverage, and they work with us to obtain the coverage – house, auto and business- which gives us great peace of mind, as well as is within our budget.
We received the same high level of customer service when claims are made. Over the years, we have had a house fire, flooding of a business and a fender bender, and through out it all, we were treated with care and concern for our well being, and had our material goods fully repaired or replaced to our satisfaction. When processing our claims, no games or delays occurred. Our claims were processed promptly and as promised per our coverage.
My family and I highly recommend J W Hoban services. (And no, we are not related to anyone at the business, just a local family . :-)”